RE order*: ************I am very disappointed in your company. This was the first and l...

GetHuman-kmcimage's customer service issue with FinishLine.com from December 2018

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RE order*: ************I am very disappointed in your company. This was the first and last time, ever having made, a purchase from your online store. I specifically paid 'extra' to have this order delivered BEFORE Christmas. Instead, on Christmas Eve, I receive an email stating that the order is now going to be delayed, and is to arrive on the **th of December. **This particular order, was not only my son's 'big ticket item', but was literally the ONLY item on his 'Christmas wish list' this year. In fact, he had initially seen the shoes at one of your competitors local stores. Unfortunately, his find was priced at $*** * tax, and would have taken up over half of his $*** allotted budget that I could afford to spend this year. Being the thrifty shopper I am, I spent hours of comparing prices online. I finally found them at your online store, for 'what I thought was' the best price & shipping guarantee. Now, I wish that I would have just driven to the local competitors, retail brick and mortar location, and simply paid the extra money, for him to have then under the tree Christmas morning ****Sincerely, *Kelly McCombs

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FinishLine.com

Customer service issue
Reported by GetHuman-kmcimage
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 28 others
0 customers following this

Timeline

GetHuman-kmcimage started working on this issue
Dec 24th, 2018 4:08pm

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