Fido Customer Service

Contact Fido & solve common issues

Use Fido's Phone Number

Fido's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Fido. Below you will also find the phone and non-phone-based contact information we've gathered.

Fido: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Fido.
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Click below to show 1 more questions, answers, and complete guides to common Fido customer support problems.

Contacting Fido customer support

Below you can compare and contrast the 6 ways to contact Fido by looking at which ones are the fastest and which ones other customers recommend the most for solving Fido customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fido across the following channels: Phone, Web, Chat.

Phone number / contactWaitVotes
888-481-3436
Customer Service
11 mins317
888-945-3436
Technical Support
10 mins4
888-945-3436
Prepaid Customer Service
12 mins385
514-933-3436
International Calls
7 mins170
Online Help at fido.ca
Customer Service
< 2 hrs283
Live Chat at fido.ca
Customer Service
2 mins174

Recent reasons customers contacted Fido:

Having payment issues and am to open my account to agree to the repayment plan but the...
A friend happened to use my number for your loan which I'm also on, I updated the app a...
I want to pay my load but since i updated my app and am trying to log in i was notified...
I want to pay back a loan , but I'm unable to Access my pin. I think there's also a pro...
Forgotten pin and l want to pay my loan
I first assessed loan at your outfit. After payment,I wanted to assess another loan bu...
I had my phone stolen then I couldn't wait to get my number back again so it took much...
I have had my phone stolen and am in desperate need of activating a new SIM card. I do...
When I changed providers, Fido owes me an overpayment of **.** and change. They emailed...
I want to cancel my fido account
I want to cancel my fido account.
Waiting for my SIM card confirmation e mail already * days
My mobile number is *-**********. I'm currently in China and I want to receive SMS. Now...
im satissified with my new phones but the telephone numbers dont match my phones my num...
My voice messages box is not working. When I try to retrieve new messages it States tha...

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Does GetHuman work with Fido?

GetHuman does not work with Fido's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Fido at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Fido's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Fido at a Glance

Fido has 1 chat option
Fido has no customer email
Fido has 1 help forum
Fido has no twitter handle
Fido has no facebook page
Contact information overview

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