Fido Technical Support

Phone Number & Getting a Rep

Fido Technical Support number

888-945-3436
Toll-free·Calls Technical Support·See main phone number & contact info
Q:

How do I talk to a human at this Fido number?

A:Press 1 at first prompt, then 0 at second prompt. Wait for prompts to complete.
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Fido Technical Support?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Wednesday.

All Fido customer service contact information

This is the #2 most popular Fido phone number out of 4. Click above to go back to the main customer service number and other contact information, including Fido email addresses, twitter handles, and live chat options.

More Fido Customer Phone Numbers

Customer Service

888-481-3436
Main phone number · Toll-free · 24 hours, 7 days · Press 1 at first prompt, 2 at second prompt, then 3 at third prompt, enter last 3 characters of postal code of address on account followed by #, then follow prompt's instruction to get customer service representative. ·

Prepaid Customer Service

888-945-3436
Toll-free · 24 hours, 7 days · Press 1 at first prompt, 2 at second prompt, then 3 at third prompt, enter last 3 characters of postal code of address on account followed by #, then follow prompt's instruction to get customer service representative. ·

International Calls

514-933-3436
Mon-Fri 8am-9pm EST · For calls originating in Canada ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Fido phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 at first prompt, then 0 at second prompt. Wait for prompts to complete.
Below are some clips we've found from Fido's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Hi there. Welcome to Fido. Already a Fido customer and you want to buy a new phone?
Press one.
To add a new product or service, press two."
Excerpt from a call with Fido
Wednesday, May 15, 2024 6:47 PM

What are the hours and when should I call?

Fido operates the call center for this 888-945-3436 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 78 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fido phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fido staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Fido is Sunday. The most busy day to call is Wednesday, which averages 350% more phone calls by comparison. Again, this is based on a sample of 78 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Busiest
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call

In summation, the best day to call Fido is Friday.

Why call this Fido number?

Below is a sample of recent calls to Fido, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 1m 8s , Sep 22, 2024 12:40 AM

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