Common Problem Categories
As reported by Fido customers to GetHuman in the last 60 days
Service problem: 358 inquiries
Cancel service: 92 inquiries
Change plan: 238 inquiries
Overcharge/Strange charge: 56 inquiries
Technical support: 552 inquiries
If you're here looking up Fido customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Fido also goes by or is associated with the names Fido. They are considered to be part of the following sectors and industries: mobile, network, operator, Telecommunication Services, Diversified Telecommunication Services, Integrated Telecommunication Services. Fido is associated with terms like gsm (including edge and gprs), hspa (including hspa+), lte, mobile broadband, sms, telephony, feature phones, mobile broadband modems, smartphones (android, blackberry os, ios), subsidiary, private, telecommunications, information technology & services, technology, isp, b2c, networking by their customers and industry analysts. They are similar to companies like DIRECTV, DISH, Motorola, Shaw Communications, T-Mobile, Sprint, Telstra. They employ 20,000 people according to customers in the know.