What is Fido's cancellation policy?
Fido's cancellation policy allows customers to cancel their services at any time. No specific penalties or fees are imposed for cancellation, giving users the freedom to make changes as needed. However, customers with an existing contract may be subject to Early Cancellation Fees (ECFs) if they choose to terminate their agreement before it expires. The ECF amount varies depending on the remaining duration of the contract. It is important for customers to carefully review their contract and assess if cancelling is the right decision for their specific situation. Fido aims to make the cancellation process as smooth as possible, offering assistance and guidance to ensure a hassle-free experience for its users.
Answered Nov 1, 2023
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