This is a good news story! A fedex delivery driver delivered a package to the correct...

GetHuman5606822's customer service issue with FedEx from January 2021

Help with my FedEx issue
The issue in GetHuman5606822's own words
This is a good news story! A fedex delivery driver delivered a package to the correct house, unfortunately the company shipping the product (a laptop) had the incorrect address. The driver called me about the package, I was on the contact info. He said the house looked empty. It was. I told him to return the product to the shipper, since i was totally unhappy with there customer service. I was out of town at the time and if he didn't contact me, the package could have gotten lost, damaged or unusable. The drivers name is Aaron Hall and the delivery zone was zip code ***** Hiawassee Ga on December **rd. Please pass along this good news story to the correct people at fedex. Thanks again to Aaron for his exceptional professionalism!

GetHuman5606822 did not yet indicate what FedEx should do to make this right.

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FedEx

Customer service issue
Reported by GetHuman5606822
Jan 1st, 2021 - a year ago
Fixed
Seen by 15 customers so far
Similar issue to 6917 others
0 customers following this
Items needed
Tracking number
Address on the package
Who sent the package

Timeline

GetHuman5606822 started working on this issue
Jan 1st 6:26pm
GetHuman5606822 confirmed the issue is fixed. Hooray!
Jan 1st 6:27pm