On ********* your driver John Lacey ran into my parked vehicle while pulling into the p...

GetHuman4915798's customer service issue with FedEx from June 2020

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The issue in GetHuman4915798's own words
On ********* your driver John Lacey ran into my parked vehicle while pulling into the parking lot to make a delivery. A claim was made ***********, I submitted all the requested information including estimate and pictures and this issue has not been resolved as of today *********. I should not have to drive around with a damaged bumper that your employee has caused. I asked for a update to no avail. My next plan of action is going to be legal action if I don't receive a response. Please inform me of the hold up with this matter. Thanks

GetHuman4915798 did not yet indicate what FedEx should do to make this right.

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FedEx

Customer service issue
Reported by GetHuman4915798
Jun 5th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 3900 others
0 customers following this

Timeline

GetHuman4915798 started working on this issue
Jun 5th 3:13pm
GetHuman4915798 indicated the issue is not fixed yet.
Jun 6th 2:47am