The package was shipped on Friday, but the envelope was bought onThursday. The shipper...

GetHuman-wzzzz's customer service issue with FedEx from October 2018

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The issue in GetHuman-wzzzz's own words
The package was shipped on Friday, but the envelope was bought onThursday. The shipper propose me * option for ***$ and it will be * buiseness days delivery and for **,**$ for next day delivery, on Saturday. I need that package as soon as possible so I paid **,**$. But the package wasn’t delivered on Saturday and tracking shows just Tuesday evening!! For what I paid **,**$, can you explain me? My tracking number ************. Now I came on Fedex facility and they try to dig my package earlier. I paid big money for delivery, but lost time, money for the ticket on bus that I should go today with my documents.
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FedEx

Customer service issue
Reported by GetHuman-wzzzz
Oct 15th, 2018 - 2 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman-wzzzz started working on this issue
Oct 15th 4:11pm