I was locked out of my account and I don't have the cell number I used in creating the...

GetHuman-dencyclo's Recover Disabled Account issue with Facebook from November 2021

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Before contacting them, items GetHuman-dencyclo may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-dencyclo's own words
I was locked out of my account and I don't have the cell number I used in creating the account. There is also no option to use my email or alternative recovery email to receive the code.

GetHuman-dencyclo did not yet indicate what Facebook should do to make this right.

How GetHuman-dencyclo fixed the problem

We are waiting for GetHuman-dencyclo to fix the problem and share the solution with the rest of us customers.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-dencyclo
Nov 29th, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 687 others
0 customers following this

Timeline

GetHuman-dencyclo started working on this issue
Nov 29th, 2021 11:26am

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