facebook account was hacked they changed password email and phone number and looks like...

GetHuman-scoopdis's Recover Hacked Account issue with Facebook from May 2021

2 views | 135693 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-scoopdis's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-scoopdis's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-scoopdis will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-scoopdis can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-scoopdis may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-scoopdis's own words
facebook account was hacked they changed password email and phone number and looks like they have my account hidden bc none of my friends can find the account now. i also know that this hacker has attained a pic of my state ID as well. i need you to help me recover this account. i do not know the password email or phone number that the person changed them too. the name on the account is payton ekztaw . i would like u to resolve this by freezing or locking the account and not allowing anyone access until they can send pic of photo ID along with selfie to prove that the real account holder will be regaining access to the account. or even the identifying friends pics thing you guys have done for me in the past.

GetHuman-scoopdis did not yet indicate what Facebook should do to make this right.

How GetHuman-scoopdis fixed the problem

We are waiting for GetHuman-scoopdis to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-scoopdis fixes it.
This email address isn't valid


Recover Hacked Account issue
Reported by GetHuman-scoopdis
May 11th, 2021 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 135693 others
0 customers following this


GetHuman-scoopdis started working on this issue
May 11th 8:49am
GetHuman-scoopdis indicated the issue is not fixed yet.
May 11th 8:50am
GetHuman-scoopdis indicated the issue is not fixed yet.
May 11th 8:50am

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies