My facebook account is hacked and password has been changed. When I try to password res...

GetHuman5886022's Can't Receive Code to Reset issue with Facebook from March 2021

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The issue in GetHuman5886022's own words
My facebook account is hacked and password has been changed. When I try to password reset facebook only gives the option for an obsolete email account I had several years ago. When I put in my phone number or current email address facebook says there are no accounts listed with that number. On two occasions I received notification of password reset request but I didn't respond because I had not made any request. I can't receive any reset codes for passwords because somehow Facebook no-longer has any of my current emails in the account history even though Facebook was emailing me a few days ago. I have tried to email Facebook or call them but no response.

GetHuman5886022 did not yet indicate what Facebook should do to make this right.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman5886022
Mar 25th, 2021 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 139327 others
0 customers following this

Timeline

GetHuman5886022 started working on this issue
Mar 25th 12:46pm
GetHuman5886022 indicated the issue is not fixed yet.
Mar 26th 12:41am

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