My Facebook was hacked and has been taken over. Someone accessed my account from anothe...

GetHuman5885857's customer service issue with Facebook from March 2021

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The issue in GetHuman5885857's own words
My Facebook was hacked and has been taken over. Someone accessed my account from another state and then changed the Password and email assigned. I woke up to five emails from Facebook stating someone was trying to access my account from Arizona but by the time I woke up they had already compromised the account. Now there is a loophole and I am unable to get into it to change the password. I have spent the last two days trying to figure out how to reach Facebook to properly report this and get my account back to normal. None of the forums work and I can’t get into the account to change anything

GetHuman5885857 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman5885857
Mar 25th, 2021 - a month ago
Not resolved
Seen by 1 customer so far
Similar issue to 139303 others
0 customers following this

Timeline

GetHuman5885857 started working on this issue
Mar 25th 11:33am