My mother has a problem accessing facebook. She tries to get in but fails. We tried to...

GetHuman5877396's Can't Receive Code to Reset issue with Facebook from March 2021

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman5877396's own words
My mother has a problem accessing facebook. She tries to get in but fails. We tried to send the code on Facebook to the phone number but no code came. We tried several times to send the code to the cell phone but it didn't work.**I do not know what to do. And we can't access our hotmail account.**Can we send a passport or a picture with a number? to send us a new image or a password reset permission?**Facebook:******@***.com**************Vesna Bradara**Thank you in advance !

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman5877396
Mar 23rd, 2021 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 139222 others
0 customers following this

Timeline

GetHuman5877396 started working on this issue
Mar 23rd 11:56am