Hi my name is Bryan Elliott and I had my account hacked where the people change my emai...

GetHuman5843127's Recover Hacked Account issue with Facebook from March 2021

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Before contacting them, items GetHuman5843127 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman5843127's own words
Hi my name is Bryan Elliott and I had my account hacked where the people change my email address where I was unable to access my account can you please help because I would love to get into that account and deactivate it or use it again so what can y’all do to help me outAnd they are currently using my old account to try to hack other accounts by getting people in my friends and family to send the money and The account I am talking about is Bryan Chef Elliott

GetHuman5843127 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman5843127
Mar 14th, 2021 - 5 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 138657 others
0 customers following this

Timeline

GetHuman5843127 started working on this issue
Mar 14th 9:24pm

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