My Instagram was hacked due to Phishing . My email has been changed so I can’t access my account . It is temporarily locked . I have already took every step verifying my identity . Still no way to get into my account Facebook * Instagram been very very little help .

GetHuman-rollnn's Recover Hacked Account issue with Facebook from February 2021

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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-rollnn's own words
Access my hacked account. ... This is the second time I changed my password to get into my account which I still have yet to do. It still says my account is temporarily locked due to Phishing. I’m am still locked out !!!!!
Is that I still can’t get in after changing my password and verifying my identity.
I just want access back into my account . It’s been months and I have family and friends I need to talk to
I really believe in the application.
Everything .
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Recover Hacked Account issue
Reported by GetHuman-rollnn
Feb 6th, 2021 - 6 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 136322 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-rollnn started working on this issue
Feb 6th 8:13pm
GetHuman-rollnn indicated the issue is not fixed yet.
Feb 24th 7:05pm