My name is Emily and I have tried to contact facebook so many times, please help me!**I...

GetHuman-weinere's customer service issue with Facebook from January 2021

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The issue in GetHuman-weinere's own words
My name is Emily and I have tried to contact facebook so many times, please help me!**I have been locked out of my account for over a week now. I also cannot try to login because I was hacked and the hacker also switch the email address so I am unable to reset anything to login. The email address was switched to a*****@****.com but it should be this email or *****@***.com. My facebook is really facebook.com*emily.weiner.** and I cannot log in. I gave my Identification days ago to Facebook but never heard back. Can you please help me log back into my account as soon as possible?**Happy to provide any additional information.**Thank you! *Emily

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Facebook

Customer service issue
Reported by GetHuman-weinere
Jan 21st, 2021 - 5 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 134433 others
0 customers following this

Timeline

GetHuman-weinere started working on this issue
Jan 21st 5:30am

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