On ******** my Facebook account was hacked (and I lost access). I am unaware of what ac...

GetHuman5192987's Recover Disabled Account issue with Facebook from August 2020

Help with my Facebook issue
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Before contacting them, items GetHuman5192987 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman5192987's own words
On ******** my Facebook account was hacked (and I lost access). I am unaware of what activity the hacker used the account for, but as a result Facebook has disabled the account.**I have tried to fill in the form to review the disabling of the account, but the following message appears: "We cannot review the decision to disable your account. Your Facebook account was disabled because it did not follow our Community Standards. We have already reviewed this decision and it cannot be reversed."**What is the next step in order to contact someone who can review the decision, seeing as the account was hacked previous to being disabled?

GetHuman5192987 did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman5192987
Aug 24th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 143606 others
0 customers following this


GetHuman5192987 started working on this issue
Aug 24th 12:00pm
GetHuman5192987 indicated the issue is not fixed yet.
Aug 24th 4:15pm

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