I try to log into my Facebook account after I accidentally factory reset my account An...

GetHuman-shrekcl's customer service issue with Facebook from July 2020

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The issue in GetHuman-shrekcl's own words
I try to log into my Facebook account after I accidentally factory reset my account And I knew My password and my user name and it says it has me a login code I’ve never received a login code I never had to do that so I try to do different days and it says that my browser is Unknown I never logged in from This browserin which I have logged in from this browser I’ve logged in from and my iPad say the same thing So I did a confirm myIdentity Still hasn’t let me in I’ll try step after step so what do I do now I’m trying to get a code to get into my new number and he has my new number is the back up number and he still hasn’t sent me a code

GetHuman-shrekcl did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-shrekcl
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 158885 others
0 customers following this

Timeline

GetHuman-shrekcl started working on this issue
Jul 13th 2:29am

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