It asked me to confirm my identity and the number I used when I first made the account...

GetHuman4958868's Recover Disabled Account issue with Facebook from June 2020

Help with my Facebook issue
First: share to improve GetHuman4958868's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman4958868's own words
It asked me to confirm my identity and the number I used when I first made the account I’m inactive. Mind you I made the Facebook before I moved to Charlotte NC and never added info because I wanted to wait. Now it’s saying I can’t log in. My old number I used to activate the account was ********** but the number I need to use is ********** and I am getting replies about hair which is what I do for a living so I need this fixed please and thank you

GetHuman4958868 did not yet indicate what Facebook should do to make this right.

How GetHuman4958868 fixed the problem

We are waiting for GetHuman4958868 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Recover Disabled Account issue
Reported by GetHuman4958868
Jun 16th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 172797 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman4958868 started working on this issue
Jun 16th 3:26pm