I had to get a new phone and number and now I cannot log on facebook or messenger on my...

GetHuman4893983's Can't Receive Code to Reset issue with Facebook from May 2020

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The issue in GetHuman4893983's own words
I had to get a new phone and number and now I cannot log on facebook or messenger on my new phone because it doesn't recognize the browser. I have even gotten the code from all * of my trusted contacts and it still kept sending codes to my old phone number. I've had that facebook since ****. Please help me get on again!!! Also I dont have an ID because I couldn't go to the dmv to get a new one when it expired thanks to COVID ** and my having * autoimmune disorders. Please help. It's been weeks since I've been able to speak to my mother cause that's how we contact each other.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman4893983
May 31st, 2020 - 8 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 180032 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman4893983 started working on this issue
May 31st, 2020 9:01pm

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