pat pekala ******@***.com***:** PM (** minutes ago)*to support**My Facebook and Instagr...

GetHuman-ppekala's Recover Hacked Account issue with Facebook from May 2020

Help with my Facebook issue
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Before contacting them, items GetHuman-ppekala may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-ppekala's own words
pat pekala ******@***.com***:** PM (** minutes ago)*to support**My Facebook and Instagram accounts have been hacked and now disabled for the account associated with *****@***.com. I am working with ATT to reset my account there and get it recovered. I have sent in my photo ID to recover my facebook and instragram account, but it says the ruling cannot be reversed. I was hacked and need to recover my account somehow, please let me know what the next steps to make this happen are.

GetHuman-ppekala did not yet indicate what Facebook should do to make this right.

How GetHuman-ppekala fixed the problem

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Facebook

Recover Hacked Account issue
Reported by GetHuman-ppekala
May 19th, 2020 - 9 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 187094 others
0 customers following this

Timeline

GetHuman-ppekala started working on this issue
May 19th, 2020 7:52pm

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