Someone hacked my Facebook page and change all my information . I have sent in my ID pi...

GetHuman4796315's Recover Hacked Account issue with Facebook from May 2020

Help with my Facebook issue
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Before contacting them, items GetHuman4796315 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman4796315's own words
Someone hacked my Facebook page and change all my information . I have sent in my ID pic twice but the name on the account and my ID isn't the same . How can I gain my page back from this hacker

GetHuman4796315 did not yet indicate what Facebook should do to make this right.

How GetHuman4796315 fixed the problem

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Facebook

Recover Hacked Account issue
Reported by GetHuman4796315
May 9th, 2020 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 194139 others
0 customers following this

Timeline

GetHuman4796315 started working on this issue
May 9th, 2020 8:25am

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