My account Was hacked a couple of weeks ago and I’m still unable to view my personal ac...

GetHuman4791194's Recover Hacked Account issue with Facebook from May 2020

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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman4791194's own words
My account Was hacked a couple of weeks ago and I’m still unable to view my personal account nor my business account. My credit cards were linked to my business account because I boosted my services with Facebook but unfortunately the hackers changed my profile picture on my personal account to an iOS fighter extremist so Facebook disabled my accounts at the same time the hackers had hacked in and removed just under £**** from my credit cards. Please please please can you Get my account back as I spend a lot of money with Facebook for my business and I have over **** viewers followers which I don’t want to lose.

GetHuman4791194 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman4791194
May 8th, 2020 - 6 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 193674 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman4791194 started working on this issue
May 8th 11:20am
GetHuman4791194 indicated the issue is not fixed yet.
May 8th 6:58pm
GetHuman4791194 indicated the issue is not fixed yet.
May 9th 8:21am
GetHuman4791194 indicated the issue is not fixed yet.
May 9th 9:00am
GetHuman4791194 indicated the issue is not fixed yet.
May 11th 11:42am

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