I want to fix my girlfriend's account because the account was hacked by her ex, please...

GetHuman-xenoncra's Recover Hacked Account issue with Facebook from April 2020

Help with my Facebook issue
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Before contacting them, items GetHuman-xenoncra may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-xenoncra's own words
I want to fix my girlfriend's account because the account was hacked by her ex, please help me to recover the account because we need to get that as soon as possible first we have soke private contacts on that account and the some info's that important tonus especially like the number and some banks account. please help me, you contact me on my Gmail account.**Thank you very much **ps:Maverick calma

GetHuman-xenoncra did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-xenoncra
Apr 12th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 189417 others
0 customers following this

Timeline

GetHuman-xenoncra started working on this issue
Apr 12th 5:32am

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