Hi. My name is Randy Chu. I have noticed that my bank account was being charged from FB...

GetHuman4609117's customer service issue with Facebook from April 2020

Help with my Facebook issue
Before contacting them, items GetHuman4609117 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman4609117's own words
Hi. My name is Randy Chu. I have noticed that my bank account was being charged from FB $** several times. I have not purchased anything from you. Then I went over to FB Business Manager to look at things there. I had found out that someone has created some campaign ads for $**. I had not created any ads. I think somebody hacked into my Facebook business manager and start to run ads. Please call me on how to handle this. I have stopped the ads. Please check them out. The accounts are rcl (****************) and Randy Chu (*****************) These * accounts someone is using it. I stop the ads running. Please get back to me ASAP. My contact number is ***-***-**** or email me thanks.

GetHuman4609117 did not yet indicate what Facebook should do to make this right.

How GetHuman4609117 fixed the problem

We are waiting for GetHuman4609117 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman4609117
Apr 9th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 187880 others
0 customers following this

Timeline

GetHuman4609117 started working on this issue
Apr 9th 2:20am
GetHuman4609117 shared this issue with friends on Facebook
Apr 9th 2:21am

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies