Hi. My name is Randy Chu. I have noticed that my bank account was being charged from FB...

GetHuman4609117's customer service issue with Facebook from April 2020

Help with my Facebook issue
Before contacting them, items GetHuman4609117 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman4609117's own words
Hi. My name is Randy Chu. I have noticed that my bank account was being charged from FB $** several times. I have not purchased anything from you. Then I went over to FB Business Manager to look at things there. I had found out that someone has created some campaign ads for $**. I had not created any ads. I think somebody hacked into my Facebook business manager and start to run ads. Please call me on how to handle this. I have stopped the ads. Please check them out. The accounts are rcl (****************) and Randy Chu (*****************) These * accounts someone is using it. I stop the ads running. Please get back to me ASAP. My contact number is ***-***-**** or email me thanks.

GetHuman4609117 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman4609117
Apr 9th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 187880 others
0 customers following this


GetHuman4609117 started working on this issue
Apr 9th 2:20am
GetHuman4609117 shared this issue with friends on Facebook
Apr 9th 2:21am

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