Hi there, I am having some issues trying to log into my Facebook profile. I requested a...

GetHuman4269707's Recover Disabled Account issue with Facebook from January 2020

Help with my Facebook issue
Before contacting them, items GetHuman4269707 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman4269707's own words
Hi there, I am having some issues trying to log into my Facebook profile. I requested a password change, and after completing the process I still cannot log into my account. I received a message stating *You Can't Use Facebook Right Now" due to the "security of the community." I was wondering how much longer I can expect to wait while my submission is being "reviewed." I would appreciate a prompt reply, as I have been having issues with this all day. I have a death in the family and Facebook is my only way of getting in touch with some family members due to the fact that I am elderly and homebound. I hope that this can be resolved quickly. Thank you.

GetHuman4269707 did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman4269707
Jan 19th, 2020 - 9 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 238543 others
0 customers following this


GetHuman4269707 started working on this issue
Jan 19th 11:10pm
GetHuman4269707 indicated the issue is not fixed yet.
Jan 21st 3:07am
GetHuman4269707 shared this issue with friends on Facebook
Feb 8th 12:49am