At **.** GMT I was unable to access my Facebook account (*****@***.com) on either my Ap...

GetHuman-auldain's customer service issue with Facebook from January 2020

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The issue in GetHuman-auldain's own words
At **.** GMT I was unable to access my Facebook account (*****@***.com) on either my Apple phone App or on my Apple Mac laptop. The message I see on the App says “Sorry something went wrong . We are working on it and we’ll get it fixed as soon as we can.” However checking on FB outages in the UK shows there are no issues and a relative on mine is able to access his account. Please advise what the issue is that is preventing me accessing my account. Thank you.

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Facebook

Customer service issue
Reported by GetHuman-auldain
Jan 18th, 2020 - 9 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 238852 others
0 customers following this

Timeline

GetHuman-auldain started working on this issue
Jan 18th 10:52pm
GetHuman-auldain indicated the issue is not fixed yet.
Jan 20th 8:44am
GetHuman-auldain indicated the issue is not fixed yet.
Jan 20th 9:10am