I had to create an account under the name of scout Brodie because you would not let me...

GetHuman4120369's Recover Disabled Account issue with Facebook from December 2019

Help with my Facebook issue
First: share to improve GetHuman4120369's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4120369 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman4120369's own words
I had to create an account under the name of scout Brodie because you would not let me create another account under the name of sue Brodie - after I had deleted my personal account.*So now I think I have two disabled accounts - scout Brodie and sue Brodie. I have sent you through numerous emails and my ID numerous times but still cannot access my account.*What I would really like is to have a personal account under my real name - sue Brodie and a business page - beinghumanhr - which I think I have two because I did ask for one to be deleted and not sure if you did or not.*You are driving me crazy - and when I try to send this message through this channel I get a message saying this email is not with this ID!!!!*Please help me sort this -

GetHuman4120369 did not yet indicate what Facebook should do to make this right.

How GetHuman4120369 fixed the problem

We are waiting for GetHuman4120369 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Disabled Account issue
Reported by GetHuman4120369
Dec 19th, 2019 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 234827 others
0 customers following this

Timeline

GetHuman4120369 started working on this issue
Dec 19th, 2019 4:39am