Hello sir, when I login my facebook account then your facebook system show me, Thank yo...

GetHuman4082403's customer service issue with Facebook from December 2019

Help with my Facebook issue
The issue in GetHuman4082403's own words
Hello sir, when I login my facebook account then your facebook system show me, Thank you*Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience, and we'll get back to you as soon as we can. Or just logout option. So I can't login my facebook account without any resion so I have real information it's my family facebook account and this account was very important for me because, I have some buissness information in it. I submitted and sending to you my national ID card & I confirmed my name S*pr*m* H*r*. Please recheck and reopen my account. Please sir approved my request & please unlocked my account.

GetHuman4082403 did not yet indicate what Facebook should do to make this right.

How GetHuman4082403 fixed the problem
Hello sir, my account isn't log in. Plz help me sir. Plz re open my account sir.
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Facebook

Customer service issue
Reported by GetHuman4082403
Dec 12th, 2019 - 10 months ago
Fixed
GetHuman4082403 shared how to fix
Seen by 7 customers so far
Similar issue to 231691 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman4082403 started working on this issue
Dec 12th, 2019 5:43am
GetHuman4082403 confirmed the issue is fixed. Hooray!
Dec 13th, 2019 6:29am
GetHuman4082403 indicated the issue is not fixed yet.
Dec 13th, 2019 6:30am
GetHuman4082403 indicated the issue is not fixed yet.
Dec 13th, 2019 6:30am
GetHuman4082403 confirmed the issue is fixed. Hooray!
Dec 15th, 2019 9:52am
GetHuman4082403 confirmed the issue is fixed. Hooray!
Dec 15th, 2019 9:56am