Hi, there I've been looking for a receipt for an advert that we run on Instagram howeve...

GetHuman4045869's customer service issue with Facebook from December 2019

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The issue in GetHuman4045869's own words
Hi, there I've been looking for a receipt for an advert that we run on Instagram however I cant seem to find it in our ad manager. I was hoping you would be able to help me by either sending the receipt over or telling me where I can access it as we had our page as a 'professional account' then deactivated it and reactivated it so I'm not sure whether that had any effect. I have the amount and the transaction number which appeared in our business bank account transaction **Amount:£**.***Code that appears on bank statement: FACEBK NNA*PJS*U*,**.***Date **.**.****

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Customer service issue
Reported by GetHuman4045869
Dec 5th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 229541 others
0 customers following this


GetHuman4045869 started working on this issue
Dec 5th, 2019 3:29pm

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