My son profile:*https:**www.facebook.com*profile.php?id*************Me: https:**www.fa...

GetHuman-sanderel's customer service issue with Facebook from October 2019

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The issue in GetHuman-sanderel's own words
My son profile:*https:**www.facebook.com*profile.php?id*************Me: https:**www.facebook.com*profile.php?id*************My son passed away in ****. We were able to have his Facebook changed to a legacy account. With alll the updates within Facebook in the last ten years his profile photo has shifted. I am hoping that Facebook can correct the photo to show his face. When he first picture on Facebook it was correct. I would also like a background photo added as this was something else that was updated within Facebook after his passing. I have a nice photo of his headstone that would be perfect. I could not figure out how to include in this message. Or you can find one of your own JUST NOT RELIGIOUS. Please help me to get this corrected.**THANK YOU*SANDRA MARRS

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Facebook

Customer service issue
Reported by GetHuman-sanderel
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 742706 others
0 customers following this

Timeline

GetHuman-sanderel started working on this issue
Oct 30th, 2019 5:29am
GetHuman-sanderel indicated the issue is not fixed yet.
Oct 30th, 2019 1:01pm
GetHuman-sanderel indicated the issue is not fixed yet.
Oct 31st, 2019 8:35am
GetHuman-sanderel indicated the issue is not fixed yet.
Nov 3rd, 2019 1:49pm

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