I was writing Facebook explaining my dilemma about being I'll for the past couple of ye...

GetHuman3590059's Recover Disabled Account issue with Facebook from October 2019

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Before contacting them, items GetHuman3590059 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3590059's own words
I was writing Facebook explaining my dilemma about being I'll for the past couple of years with severe blood illness and cancer. It was sent to you unfinished. I lost my Facebook page after years of putting together many dear friendships. My name is Steven H Ross. My current Gmail is, *****@***.com my current phone* ***-***-****. Since I cannot recall my former Gmail which may be *****@***.com, or *****@***.com I truly need your help. The opening page is a photo of a huge mountain surrounded or encircled by a ring of cloud. On the description my page states that I was The creative director of The London school of business. Please try to reconnect me to my original page. It means a great deal to me. My deepest gratitude to any efforts by Facebook! Sincerely Steven H Ross

GetHuman3590059 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman3590059
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 742489 others
0 customers following this

Timeline

GetHuman3590059 started working on this issue
Oct 30th, 2019 12:05am

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