My father unfortunately died in **** and my family and I didn't know until recently tha...

GetHuman3851120's customer service issue with Facebook from October 2019

Help with my Facebook issue
First: share to improve GetHuman3851120's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3851120 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman3851120's own words
My father unfortunately died in **** and my family and I didn't know until recently that you could memorialize his FB page. I was called by * people today claiming that my deceased father was sending new freind invites. I immediatly went on to facebook to discover his real facebook page was nowhere to be found. I scrolled down my Facebook timeline on All * had received new invites from Dan Mulholland*Daniel B. Mulholland*Daniel Mulholland from PA and Florida. Living Wife Donna Mulholland born in PA lives in PA*FL and Son Scott Mulholland born in PA lives in IL. One of the * accepted a facebook friend of mine Bill Wagner accepted the invite and immediatly there after got a message from an imposter of my father saying " HI (hand emoji) how are you"**I need to speek with Facebook on * issues. **) Immediate need to shutdown the new account of Dan Mulholland (deceased) who is rapidly inviting new friends in our network and conversating with them. My concern is that all may not know that he passed away and they could be asked for money, assets, or favors from someone that is an imposter of my dad. **) We would to memorialize his account wants we eliminate the identy fraud liability. I am his son and can be run the account. **We are getting calls from friends and family that are concerned about this for many reasons. Please let me know how to connect with facebook ASAP as I am concerned we have identify fraud occuring.

GetHuman3851120 did not yet indicate what Facebook should do to make this right.

How GetHuman3851120 fixed the problem

We are waiting for GetHuman3851120 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman3851120
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 742465 others
0 customers following this

Timeline

GetHuman3851120 started working on this issue
Oct 29th, 2019 11:33pm
GetHuman3851120 indicated the issue is not fixed yet.
Oct 30th, 2019 2:57pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers