My father unfortunately died in **** and my family and I didn't know until recently tha...

GetHuman3851120's customer service issue with Facebook from October 2019

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The issue in GetHuman3851120's own words
My father unfortunately died in **** and my family and I didn't know until recently that you could memorialize his FB page. I was called by * people today claiming that my deceased father was sending new freind invites. I immediatly went on to facebook to discover his real facebook page was nowhere to be found. I scrolled down my Facebook timeline on All * had received new invites from Dan Mulholland*Daniel B. Mulholland*Daniel Mulholland from PA and Florida. Living Wife Donna Mulholland born in PA lives in PA*FL and Son Scott Mulholland born in PA lives in IL. One of the * accepted a facebook friend of mine Bill Wagner accepted the invite and immediatly there after got a message from an imposter of my father saying " HI (hand emoji) how are you"**I need to speek with Facebook on * issues. **) Immediate need to shutdown the new account of Dan Mulholland (deceased) who is rapidly inviting new friends in our network and conversating with them. My concern is that all may not know that he passed away and they could be asked for money, assets, or favors from someone that is an imposter of my dad. **) We would to memorialize his account wants we eliminate the identy fraud liability. I am his son and can be run the account. **We are getting calls from friends and family that are concerned about this for many reasons. Please let me know how to connect with facebook ASAP as I am concerned we have identify fraud occuring.

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Customer service issue
Reported by GetHuman3851120
Oct 29th, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 742465 others
0 customers following this


GetHuman3851120 started working on this issue
Oct 29th, 2019 11:33pm
GetHuman3851120 indicated the issue is not fixed yet.
Oct 30th, 2019 2:57pm