October *th, **** I attempted to get on to my Facebook account on my app. It said I had...

GetHuman3849755's Can't Receive Code to Reset issue with Facebook from October 2019

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The issue in GetHuman3849755's own words
October *th, **** I attempted to get on to my Facebook account on my app. It said I had been logged out, I recently changed my password * times that week due to "unusual log in attempts" in other places. I typed in the password I just changed it to and it said it was incorrect. I tried every password i've EVER used and nothing worked. I ended up submitting my ID and I got a response that said it looked like the issue was resolved and if I needed further assistance to email. The issue WAS not resolved, as it is ********** and I can still not log in. I've responded to that email * times and no response. I've uploaded my ID an additional ** times and I've not gotten anything! I dont have access to the email associated with my facebook account, that email was hacked. If facebook could use my phone number, I could reset it instantly. This is an easy fix and the fact its taken ALMOST A MONTH is ridiculous. IF i didn't use my facebook for work purposes I would have already made a new one.

GetHuman3849755 did not yet indicate what Facebook should do to make this right.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman3849755
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 742245 others
0 customers following this

Timeline

GetHuman3849755 started working on this issue
Oct 29th, 2019 7:22pm

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