Help logging into Facebook with forgotten password and old email.

GetHuman3848858's Reset Password issue with Facebook from October 2019

Help with my Facebook issue
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The issue in GetHuman3848858's own words
Open up Facebook on my new phone ... I got a new phone and can’t log into Facebook because I forgot the password to my OLD email address and Facebook. I tried contacting Hotmail but can’t get any real help and Facebook keeps wanting to send me codes to the old email. I need help please. Please contact me at *****@***.com thank you!
I’m having to use other means to look through Facebook
To be able to log into Facebook to change things up and be able to get it on my phone like I did with my old phone. It said they send a code through text but never got it.
Since I got my new phone
Everything that was asked of me except I’m not able to get into the old email and can’t remember my password on Facebook
How GetHuman3848858 fixed the problem

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Facebook on my new phone
Reset Password issue
Reported by GetHuman3848858
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 742062 others
0 customers following this

Timeline

GetHuman3848858 started working on this issue
Oct 29th, 2019 5:01pm
GetHuman3848858 indicated the issue is not fixed yet.
Oct 31st, 2019 1:52pm
GetHuman3848858 indicated the issue is not fixed yet.
Nov 6th, 2019 6:52pm
GetHuman3848858 indicated the issue is not fixed yet.
Nov 20th, 2019 3:12pm
GetHuman3848858 indicated the issue is not fixed yet.
Nov 20th, 2019 3:12pm