I already reset password in my facebook but two factor authentication code will sent vi...

GetHuman-mayne_'s customer service issue with Facebook from October 2019

Help with my Facebook issue
Before contacting them, items GetHuman-mayne_ may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mayne_'s own words
I already reset my password thru my email but when i logged in they asking me my two factor authentication code that they will sent via SMS but I didnt receive and I didnt change my phone number ... I already reset password in my facebook but two factor authentication code will sent via SMS but I didn't receive any code and I didnt change my phone number. What can I do to recover my account? Please help me to resolve my problem. You may contact me via my email *****@***.com **Thank you so much!
I didnt even change my phone number. How come they asking me a code even i didnt change my phone number. Its been * days now but I didnt receive any messege
I want to resolved my facebook account because all photos since I was high school are there. I want to recover my account badly *(
I'm a good customer since ****
I already search in youtube on how to resolve I did but its not worked. I already reformat or reset my phone but same same its not worked. Please help me *(
How GetHuman-mayne_ fixed the problem

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Facebook

Cant access my facebook account because of two factor authentication that will sent via SMS but I didn't receive any code until now. It's been * days.
Customer service issue
Reported by GetHuman-mayne_
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 741420 others
0 customers following this

Timeline

GetHuman-mayne_ started working on this issue
Oct 29th, 2019 5:16am
GetHuman-mayne_ indicated the issue is not fixed yet.
Oct 29th, 2019 11:46am
GetHuman-mayne_ indicated the issue is not fixed yet.
Oct 29th, 2019 11:47am
GetHuman-mayne_ indicated the issue is not fixed yet.
Oct 29th, 2019 11:47am
GetHuman-mayne_ shared this issue with friends on Facebook
Oct 29th, 2019 11:49am
GetHuman-mayne_ indicated the issue is not fixed yet.
Oct 29th, 2019 11:49am

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