Account activation.**My name is Edwin Lisamira Kis'sanya. I deactivated my Facebook acc...

GetHuman-edwinkis's Recover Disabled Account issue with Facebook from October 2019

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Before contacting them, items GetHuman-edwinkis may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-edwinkis's own words
Account activation.**My name is Edwin Lisamira Kis'sanya. I deactivated my Facebook account sometime back, for personal reasons. I had used this email to create it: *****@***.com. **Recently, l decided to get back having started a new job. I now work as a social media specialist. I chose not to activate the old account but instead create a new one. I used a new email as well: *****@***.com.**However, every time l created a new one, the account would be deactivated. For this reason, l ended up creating multiple Facebook accounts. **At first, l thought that the IT department at my company was yet to activate my computer for Facebook and Instagram. They have since given me access but l still cannot access my new Facebook account. **Kindly help me get back to facebook-with the new account. I look forward to hearing from you soon. **Thank you.

GetHuman-edwinkis did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-edwinkis
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 741548 others
0 customers following this

Timeline

GetHuman-edwinkis started working on this issue
Oct 29th, 2019 8:17am

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