Facebook Customer Service Issues

I am experiencing difficulty accessing my Facebook account due to being locked out during a security check. Facebook sent a confirmation code to an old phone number no longer in my possession. Others in our group "12 weeks to NMD baby!" faced similar issues but have regained access, except for me. Despite attempts to fill out the disabled accounts form and submit my photo ID, I receive an error message indicating my email is not linked to a disabled account. I am in possession of necessary documents to verify my identity and regain access. Urgently seeking assistance to resolve this matter. My current phone number is [redacted]3, and my Facebook name is Bambi Dee Andrews (previously Jaynina Dee Andrews). Kindly assist in removing the account block. Thank you.

My Facebook page "Erika B. Writes" was hacked and I was removed as the admin. I was tricked into working on paid ads, added to a Facebook Business team, then removed from my own page. The hacker changed the link and details. The new page link is www.facebook.com/erikawritespage. They are posting unrelated content. An imposter Instagram account also appeared: www.instagram.com/erikab.writes. The real account is www.instagram.com/erikabwrites. The stress of this situation is overwhelming, as my page is meant to help people with sadness, anxiety, and depression.

I recently experienced difficulty accessing my Facebook account due to forgetting my password. Unfortunately, I am unable to retrieve it because I no longer have access to the email address [redacted] or the phone number associated with it. Even after trying to use friends to validate my account, I did not receive the email from Facebook prompting me to proceed. If anyone could help me regain access to my account with the username [redacted], I would greatly appreciate it.

My account was unexpectedly disabled due to hacking that led to unauthorized messages being sent from it. I had to change my password, and the library staff advised me to create a temporary account to check if my original one is still secure. I don't plan to keep the temporary account; it's just part of the recovery process. My primary account, which I've had for a decade, is crucial for staying in touch with my children, their father, and friends beyond my city. If there are any errors on my end, I'm willing to correct them promptly. My children's father used my phone number for his account during a library visit for urgent verification. We maintain separate login credentials, so this association shouldn't cause trouble. Please prevent my account from being disabled. - S. C., [redacted]

My account belonging to Aubuchon Nicole at yahoo.com and Aubuchon Nicole at gmail.com was recently compromised. Approximately 5 days ago, I purchased an ash Kay. However, without any prior notice or email, Facebook has deactivated my accounts due to unauthorized access. I followed the proper security measures by setting up notifications for login attempts on my account. I request Facebook to reactivate all my accounts, especially Aubuchon Nicole at yahoo.com, as I have not breached any of their policies. I seek assistance in regaining access to my accounts and understanding the reason behind the hack. Your prompt attention to this matter is greatly appreciated. Thank you.

My Facebook ad account was created by someone else while my account was hacked. I'm unable to locate how to delete it permanently. There are credit cards associated with it that are not mine. I've tried reaching out to [redacted] but have not received a response. I've noticed suspicious logins from the USA on my account while I'm in Turkey and there's an unfamiliar US address linked to the ads account with a credit card attached. The ads for bags under the name Asdfs were approved by Facebook and continue to show up on my account. I have an email with the approval confirmation for the Asdfs ads which alerted me to the hack. I've changed all my passwords but need guidance on how to proceed. Thank you.

My Facebook account under the name Robbie Kapoor has been disabled, and I am unsure why. I submitted my Canadian and Indian driver's licenses, bank proof, income tax returns, identity card, vehicle registration, screenshots of my profile featuring updates from my wife about our marriage, comments from friends, and a valid passport clearly indicating ownership of the account. You can also reach me through [redacted] I am puzzled as to why my account was disabled on October 20, [redacted], as I have been using it since [redacted]. All my cherished memories, travel photos and videos, wedding pictures, and videos are stored there. My Instagram account is linked to it, making me unable to access that as well. Despite submitting all necessary information to Facebook's help center, my account remains disabled. I kindly request a swift resolution to this matter. Thank you in advance for your help.

I have a Facebook account that has been suspended twice in the last few months. I provided the necessary documents to prove my identity but haven't received any update. I suspect some family members are trying to get me banned, but I haven't harassed anyone. I feel devastated because I've had this account for over a decade, and it's my main way to connect with family in New Zealand. I also have precious photos of my children, including ones who have passed away, that I fear losing. My name is Charlotte Bryant, and you can reach me at [redacted] or [redacted]. I believe my email associated with Facebook is [redacted]

For the past week, I have been unable to post anything on my personal page on Facebook. This includes status updates, pictures, and sharing political videos. I've noticed that all the PragerU videos I try to share are blocked. When my girlfriend tried to send me a link via messenger, she couldn't reply to our conversation with it. Even when she attempted to paste the link in one of my previous posts, Facebook wouldn't allow her to respond. It feels like I'm being targeted without any explanation or notification of a ban. I've reported this issue multiple times, but have not received any response from Facebook.

I recently acquired a new phone and had to reinstall Facebook, but I can't recall my password. When I attempted to reset it, the reset email was sent to an old AOL account that I no longer have access to. I now use [redacted], which Facebook recognizes, but I still can't log in. My name on Facebook is Brandon Roscoe. If necessary, I can verify that the account belongs to me. I also have a government email that can be used for further verification. I'm worried about losing all my pictures on the account. If I regain access, I'd like to remove the old AOL email and update it to my current one. Thank you for your assistance. Brandon can also be contacted at [redacted]-[redacted]-[redacted].

Approximately 2 days ago, I unintentionally sent a wrong video via messenger, resulting in my Facebook account being disabled. I acknowledge my mistake and sincerely apologize. I assure you that this will not occur again. Please, re-enable my account as it is my only Facebook account. I kindly request your assistance and understanding in conducting a review as I have not made such an error previously. Most of my family photos are stored on this account, and I do not have any backup. Please refrain from deleting my account, as I am unable to manage another one and have a significant amount of data here. I promise not to repeat such a foolish mistake. My account contains family photos and has existed for almost 9 years. Although it was a silly mistake, it was never my intention. I meant to send a meme to my friend, but unfortunately, the wrong video was sent. Kindly consider my situation and reactivate my account.

I'm currently unable to access my Facebook account. While trying to reset my password, I clicked on the "next" button too quickly, resulting in a message stating I have been blocked for allegedly misusing a feature by going too fast. It has been four days since I received this message, and I am still locked out of my account. This is particularly frustrating as I manage business and VIP groups through my account. I want to clarify that I had no malicious intent; I was solely attempting to update my forgotten password.

I have been trying to get assistance with my hacked Facebook page, which I've had for 11 years, for several months now. Unfortunately, my page was compromised, and the hacker changed all the information, even reaching out to my friends and family via Messenger. As a result, my page was reported and shut down by Facebook. I have tried various methods to recover it, but with no success. I urgently need access to my page as it contains important photos of my kids and family. If anyone can help me regain control of my page, I would greatly appreciate it. Thank you.

Hello, Facebook, I am requesting assistance in recovering my Facebook account. My apologies if I have violated any guidelines. Having access to my account is crucial as I rely on it to support my * children by posting content. I am not engaged in any fraudulent activities; I am merely involved in marketing motor finance for Mega Theron Traders, also on Facebook. I kindly ask for your understanding in resolving this issue for me. I am willing to share my email address [redacted] and the passwords as well. The names of my children are Evandrenuka. Due to not being able to post recently, I have struggled to provide food for my children. My youngest child is * years old, and I urgently require nappies for him. I will provide my ID book for verification purposes to confirm my surname change from Prins to De Klerk after marriage. Your prompt assistance in rectifying this matter is greatly appreciated. Thank you.

I enjoy sharing music on Facebook as it helps me cope with mental and physical pain. I also use the platform to empower myself as a survivor. However, Facebook has temporarily restricted my ability to share posts and music, which feels unfair and like harassment. I have been sharing this way since [redacted] without issue. Music means a lot to me, and it's disheartening to be punished for it. This situation is affecting my happiness and feels like an infringement on my freedom of speech. I advocate for important issues like domestic violence, and this restriction seems unjust. Do I need legal assistance in this matter?

Dear Facebook, I am a representative from Neil Hoosier & Associates and set up a corporate account page over five years ago. We transitioned from using a .net to a .com email domain more than five years ago, but unfortunately, we forgot to update the email address linked to our Facebook account. As there are no other contact details associated with the account, we are unable to reset the password. Could you please assist us in deleting this account? Thank you, Catherine H. Neil Hoosier & Associates, Inc. [redacted] [redacted]

Hello! I hope this message finds you well. I am encountering a problem linking my URL, www.jobsparrot.com, to my Facebook Page and Instagram account. The website, created in July [redacted], is new, secured with SSL, not spam, and contains no explicit content. It is simply a job listing site similar to “Indeed,” aiming to gain popularity. However, for this to happen, I need Facebook to generate interest in my site. My website is one of five websites under The Parrot Group, including MotorParrot and BeautyParrot, each with their own Facebook Pages. I am the director of these websites, which are owned by The Parrot Group Ltd, Company Registration Number: [redacted]6; Registered Address: Bulloch House, 10 Rumford Place, Liverpool, L3 9DG. Without the website link, the Facebook page and website are rendered ineffective, as Facebook and Instagram are crucial for driving traffic. I would be immensely grateful if you could remove the restriction or advise me on any necessary changes on my part. Your assistance would be greatly appreciated. I eagerly await your response. Best Regards, C. Cooney

I recently switched to a new phone and need to transfer my Facebook account. However, I encountered an issue with the email linked to my Facebook account, as I no longer have access to my Hotmail account. I tried to reset the Hotmail password, but it requires information I no longer have. I want to avoid creating a new Facebook account due to sentimental content related to my late parents and family members. Can anyone assist me in transferring my Facebook account to my new phone without access to the old email?

Hello, I wanted to bring to your attention the ongoing issue related to the Crooked Crow page on Facebook. We have persistently tried to get Facebook to notice and address the situation. The page was hacked, and the original owners lost control of it and were turned into mere spectators. Subsequently, a ransom demand of $[redacted] was made, which is deeply concerning. The owner, Madlein, dedicated significant time and effort to cultivate a safe and inclusive space for everyone, even amidst personal tragedies. Despite numerous reports from concerned individuals, no action has been taken yet. Madlein was left with no choice but to create a new page from scratch after enduring emotional distress. It is disheartening to see such malicious acts go unpunished. She earnestly requests the return of her page to rectify this unjust situation. By examining the page, you can witness the outpouring of support and complaints regarding the hacking, takeover, and ransom situation. Please, we implore you to assist us in resolving this issue promptly.

Dear Customer Service Team, I urgently require your assistance regarding my compromised Facebook account that was hacked on 21/10/19 while I was asleep. I was alerted by a friend who mentioned there were posts containing terrorist/hate speech and my profile photo had been altered. Subsequently, Facebook disabled both my account and linked Instagram accounts without any notice to me. The concerning issue is that the email associated with my account is inaccessible. Although I typically sign in with my [redacted] address, there seems to be an error with my emails linked to my FB account. I have already submitted an appeal but have not received any updates on the progress of my case. I am seeking immediate customer support as I am innocent and have no connection to the inappropriate content shared on my account. I am worried as my messages and photos, which hold sentimental value, are at risk. Despite my past struggles with an old email address still linked to my account, I can provide proof of my identity for verification purposes. Kindly communicate with me via this email address for further assistance. Thank you, Caitlin