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I recently got a new phone which caused me to download facebook on my phone again, howe...

GetHuman3841968's Can't Receive Code to Reset issue with Facebook from October 2019

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The issue in GetHuman3841968's own words

I recently got a new phone which caused me to download facebook on my phone again, however I cant remb my password. When I tried to do a reset it wanted to send the reset email to an old AOL email I had years ago which I no longer use. I am unable to get into that email (*****@***.com). I currently use the email *****@***.com (which facebook does recognize as me) but still cant log in. My facebook name is Brandon Roscoe. I can prove the account is in fact mine if needed. I also have a government email which can be used for verification also. Please help I really don't want to lose all my pictures on there. If I can log in I would like to get rid of the old AOL email and plug in my current email. Thanks for you help Brandon I can also be reached on the phone ***-***-***

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Can't Receive Code to Reset issue

Reported by GetHuman3841968

Oct 28th, 2019 - 2 years ago

I have an issue with Facebook too

Not resolved

Seen by 10 customers so far

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