My account was hacked on Saturday evening (**th of October ****) and I followed the ste...
GetHuman3840386's Can't Receive Code to Reset issue with Facebook from October 2019
Help with my Facebook issue
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The issue in GetHuman3840386's own words
My account was hacked on Saturday evening (**th of October ****) and I followed the steps to secure my account through the email sent to my actual email, which has now been removed from my fb account. I also reset my password and have been asked to log back into fb to receive an authentication code. However my phone number has also been changed and I am unable to receive the code to be let back into my account. I have sent a file of my government id (birth certificate) and also took a photo of myself holding a written code as requested. It has been ** hours and I still cannot access my account and I have followed every help link on the fb help centre page. PLEASE just send me an authentication code via email so I can use my account again. OR just let me change the phone number listed on my page so the code is actually sent to my phone!
GetHuman3840386 did not yet indicate what Facebook should do to make this right.
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GetHuman3840386 indicated the issue is not fixed yet.
Oct 28th, 2019 8:46pm
GetHuman3840386 indicated the issue is not fixed yet.
Oct 29th, 2019 7:11am
GetHuman3840386 indicated the issue is not fixed yet.
Oct 29th, 2019 8:55am
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