We want Facebook to restore the group Arab Al animals. This group is critical to the citizens and animals in our community. Algorithms are not a replacement for human review. We cannot correct what we do not know if wrong.

GetHuman3775279's Recover Disabled Account issue with Facebook from October 2019

Help with my Facebook issue
First: share to improve GetHuman3775279's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3775279 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3775279's own words
We are trying to get Facebook to restore the Arab Al Animals group. ... Arab Al Animals, a local Facebook group to help stray animals in the community find responsible homes, to help reunite owners with their lost pets, to help local owners rehome animals they can no longer care for and to help our local animal shelter residents find loving responsible homes was permanently deleted by Facebook on October **, ****. Facebook stated it violates their community standards. However, the alleged violations were not outlined. Local animal advocate Karen McIntyre has worked tirelessly for years to help the animals in Arab, AL and the surrounding communities. Karen, along with a few dedicated administrators have championed the page to ensure that animals were not sold or flipped and that requested donations were legitimate. Members were allowed to ask for a small rehoming fee of no more than $** unless they were a certified ***c* rescue. However, most people did not request money, only responsible loving homes for the animals. The admins strongly suggested members ask for vet references to ensure responsible pet ownership. Any posts that did not follow the posted rules regarding NOT selling animals were removed as soon as an admin saw it. Any posts that were reported were removed if they did not adhere to the purpose of the page. It was clearly stated in the pinned post that this was NOT a group to sell animals and in the recent past, member requests required an affirmative answer to not sell animals or ask for a rehoming fee over $** and their intent of free or a fee must be clearly stated in their post. If a member request did not answer this question in agreement with this mission or chose to not answer the question, their request to join was declined. Additionally, if the required information was not included with a post, the post was removed, as the admins and majority of the members are adamant about championing for the welfare of the animals of our community. As stated in the appeals to Facebook, if the fee is the problem, the admins will gladly remove it as the purpose of the page is to reunite families with their lost animals or bring needy animals to loving families and provide resources for animals. Admins cannot correct issues that are not known. *Over the years, this page has become a critical tool for finding lost animals and placing stray and sick or injured animals in responsible homes in the community or with legitimate rescues. We have a community of people who have transported, fostered or adopted animals for rescues and*or donated money to injured or sick animals in the community, be they strays or owners who could not afford veterinarian care. Karen McIntyre has garnered the support of local veterinarians and city officials through the legitimacy of this group. *Deletion of this page has greatly crippled our community’s ability to help our animals. The lost animal posts and animals needing homes posts are shared throughout the communities in North Alabama. This has resulted in many animals being reunited with their owners and stray, sick or injured animals receiving the care and*or homes they so desperately need. Local ***c* groups notify our members of low cost spay and neuter opportunities. This is a much needed resource to help with the decline of so many homeless animals. Our members have been able to get advice and resources on training and vetting their animals from the many knowledgeable members within the group. This advice has helped animals that may have been abandoned or turned into shelters remain in their homes. This is a win for all involved. *While Facebook did not expound on what community standards were violated. The admins sent several pleas for appeal and agreed to remove the rehoming fee if that was the violation. There has been no response to the appeals. *Please help get the Arab Al Animals group restored by signing the petition. We believe the deletion was unjust and negatively impacts the people and animals in our community. We believe Facebook’s algorithm is faulty at best and detrimental to the welfare of our citizens and animals. Our members rely on this group to help locate their lost family members, find homes and*or vetting for strays, be notified of low cost spay and neuter programs and discuss solutions for personal or stray animals.
Facebook has crippled the community by deleting this group. This group reunites lost pets with their families, provides information and resources for low cost spay and neuter, helps stray, injured or unwanted pets find responsible homes and get needed vetting.
We want Facebook to restore the group Arab AL Animals and tell us what we need to do to comply with their community standards.
The group has been in exsistence for over * years and has reunited families with lost pets, found homes for unwanted animals, and vetted injured or sick animals. The community relies on this group for most domestic animal issues.
We have appealed to Facebook twice with zero response.
How GetHuman3775279 fixed the problem

We are waiting for GetHuman3775279 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Disabled Account issue
Reported by GetHuman3775279
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 724298 others
0 customers following this

Timeline

GetHuman3775279 started working on this issue
Oct 16th, 2019 1:40pm
GetHuman3775279 indicated the issue is not fixed yet.
Oct 16th, 2019 6:21pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies