Yesterday I was hacked at *:** am. My email address was removed and replaced by the hac...

GetHuman-rnunezll's Recover Hacked Account issue with Facebook from October 2019

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Before contacting them, items GetHuman-rnunezll may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-rnunezll's own words
Yesterday I was hacked at *:** am. My email address was removed and replaced by the hacker *****@***.com. He has also taken possession of my phone number. I can't log into my FB account because my email address doesn't match because it was replaced. I reported this to Facebook and I have gotten no where. I can not get them to help me. I'm permanently disabled and I have important PERSONAL and and legal information on my FB account. My doctors, pharmacist, specialistca contact me through my phone and at times FB. This has created serious problems in my personal life since yesterday and I need it to stop.i want to recover my Facebook account before this gets any worse. I need some serious help.can some one from tech support maybe call me back so I can possibly explain this better. Will you please help me. My phone number: (***) ***-**** my name is Raul Nu*ez. Thank you.

GetHuman-rnunezll did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman-rnunezll
Oct 15th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 723404 others
0 customers following this


GetHuman-rnunezll started working on this issue
Oct 15th, 2019 8:27pm

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