I was locked out of account in the middle of using it for “suspicious activity”. They s...

GetHuman-dezray's Can't Receive Code to Reset issue with Facebook from October 2019

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The issue in GetHuman-dezray's own words
I was locked out of account in the middle of using it for “suspicious activity”. They sent a code via sms to a phone that is attached to my account, but disconnected and cannot receive texts. I attempted to get code via email, but upon login, it wants the code sent via sms*text... which I cannot get. My email is still *****@***.com. Please advise via email.... I manage ** pages for businesses and need access ASAP! Thank you... again... already sent similar earlier.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman-dezray
Oct 15th, 2019 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 723340 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-dezray started working on this issue
Oct 15th, 2019 7:30pm
GetHuman-dezray indicated the issue is not fixed yet.
Oct 16th, 2019 1:54am
GetHuman-dezray indicated the issue is not fixed yet.
Oct 16th, 2019 3:29am
GetHuman-dezray indicated the issue is not fixed yet.
Oct 16th, 2019 5:07pm
GetHuman-dezray indicated the issue is not fixed yet.
Oct 16th, 2019 11:04pm
GetHuman-dezray indicated the issue is not fixed yet.
Oct 17th, 2019 6:06pm
GetHuman-dezray indicated the issue is not fixed yet.
Oct 18th, 2019 7:53pm