I was contacted by a Susan young who is on my facebook about a PHC money I could win. I...

GetHuman3767321's Recover Hacked Account issue with Facebook from October 2019

Help with my Facebook issue
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Before contacting them, items GetHuman3767321 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3767321's own words
I was contacted by a Susan young who is on my facebook about a PHC money I could win. I have got a Susan young on my facebook, but this one said I wasnt friends with her on Facebook. Then all of a sudden my Facebook as stopped working and I need to prove ID which I have tried to do and not sure if it's worked. My Facebook account is Gareth spike Barker. I did report this fraudulent person pretending to be my friend please help me get my account back on

GetHuman3767321 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman3767321
Oct 15th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 722471 others
0 customers following this

Timeline

GetHuman3767321 started working on this issue
Oct 15th, 2019 7:27am