Facebook Customer Service Issues

I have received over 50 friend requests from unknown men in the last 72 hours. Most of them appear to be foreign with little to no mutual friends. Some have even messaged me with personal questions like 'are you married?' This rapid influx of friend requests is overwhelming and suspicious. I usually get random adds now and then but this is excessive, with about 5 requests coming in within minutes. Given that I have my security settings in place, I am not sure why this is happening. It has been a source of anxiety for me this week, compounding my existing anxious feelings. It is deeply uncomfortable and unacceptable for these men to target a vulnerable young woman. If this continues, I will report it as harassment. My Facebook name is Laura Simcock.

While browsing Facebook, I was unexpectedly prompted to log in again. After attempting to log back in, I was informed that my password was incorrect. Upon trying to recover my password, I did not receive any notifications on my email or phone number. The information displayed did not match mine, suggesting the hacker had altered my account details. They changed my password, email, and phone number, rendering me unable to reset my password. Despite the situation, I am willing to provide photo ID as proof of identity. This is not the first time my Facebook accounts have been compromised, and I am eager to regain access to both accounts affected. I urge Facebook to secure my accounts by reverting the hacker's changes and reinstating my email and phone number for account recovery.

I do not authorize Facebook or any affiliated entities to utilize my photos, information, messages, or posts, both historically and in the future. By stating this, I am notifying Facebook that they are strictly prohibited from revealing, duplicating, circulating, or taking any other actions against me based on my profile and its contents. The content within my profile is private and confidential. Infringement of privacy can be legally penalized (UCC 1-[redacted]- 1 1 [redacted]-[redacted] and the Rome Statute). It is important to note that Facebook is now a public corporation. Therefore, all members are required to share a notice like this. You can copy and paste this version to your profile. Failure to post a statement at least once can be interpreted as consenting to the use of your photos and information. I do not grant FACEBOOK PERMISSION TO SHARE MY PHOTOS OR MESSAGES. Please share and encourage others to do the same.

A few weeks ago, my message was hacked, and I reported it but have not received any updates since then. To make matters worse, a viral video was sent to all my contacts. I have been trying to resolve this issue with little success. When attempting to access my Facebook account, I receive a message about it being temporarily unavailable due to suspicious activity. I am directed to a page to confirm valid email addresses, and I am unable to proceed as I cannot select the correct emails or delete the old phone number listed. I managed to reach the password reset page, but verifying my identity proved challenging as the code sent to my current phone number arrived hours later. Despite several attempts, I have not received the verification code promptly. I have also tried matching friends' faces to names multiple times, but I am stuck. Assistance would be greatly appreciated.

I've attempted to advertise my business on Facebook and Instagram multiple times with pre-prepared ads for their approval process. Regrettably, my ads remain in a perpetual "Pending Approval" status on Instagram and "Pending" on Facebook Ads Manager through my Business Page. Even after the scheduled ad runtime passes, the ad approval status does not change. Once it concludes, I receive a message prompting, "Would you like to promote this post again?" Oddly, no emails or explanations regarding the ad rejection have been received, even after checking spam folders. I'm puzzled about the issue and eager to resolve it to make my advertising efforts successful. Your guidance on how to proceed would be highly appreciated. Best, L. J. from Cabana Clothing

Hello, I have been unable to access my accounts since March this year. I need assistance recovering my two accounts, "Walter Richie" and "callonheaven," and merging them into one account. As a missionary, it is crucial for me to connect with people worldwide, and these accounts are my primary means of communication. Currently in the Philippines, my wife's phone number is now 1-[redacted]. Any help with this matter would be greatly appreciated. Thank you, Walter Richie.

I would like to report inappropriate posts on Facebook and Instagram. The posts are made by Kirsty Blake on Facebook and kirsty_blake (geissler) on Instagram. Kirsty Blake is involved with my wife, Sarah Bosworth, and is sharing images of their affair on social media. As Sarah Bosworth's husband and a father of two, I find these images disturbing and harmful to my mental health and our family. I can share the images if provided a link or contact email. I urge for the prompt removal of these images and appreciate acknowledgment of this. Thank you, Dean Bosworth.

I am currently unable to access my Facebook account associated with the email above due to an issue with the code generator. Instead of sending the code to my mobile phone, it is linked to a different phone number, [redacted]6. Hence, I am not receiving the login code. Although I have access to the email account to change my password, I am unable to receive the code to log in. This account is significant to me as it holds memories of my recently deceased mother, dated back over 10 years. I've tried contacting Facebook via email without a response and attempted to create new profiles, only to be locked out for impersonation. Have you encountered and resolved this issue before? I would appreciate any insight on whether it's possible to rectify this situation.

My girlfriend's Facebook account was hacked by someone from Algeria who admitted to the theft and requested an older Facebook account in exchange for hers. She had used a made-up email, [redacted], with no access to it or a recovery email. The hacker has been posting strange content in Arabic and communicating in English and Arabic. Despite contacting support and being told the issue was resolved, she still cannot access her account or change the password.

Hello, I am experiencing issues accessing my Facebook account. A few weeks ago, when trying to log in on my PC, it prompted me to create a new account instead of accessing my original one. Despite using the same email and password, I cannot access my original account on the PC, but it appears correctly on my phone. I have deleted the new account but need assistance retrieving my original account on my computer. I have changed the password for security. I am concerned about potential hacking issues, as we had a similar problem with my daughter's account before. Any help would be appreciated. Thank you.

Dear Customer Service, I am reaching out to share my recent experience with attempting to restore my Facebook account after deactivating it for personal reasons. After a failed attempt on 8/6/19 to recover my account, I followed the instructions to create a new account but encountered login issues the next day. Confusion led me to unintentionally engage with a third-party email support that I later discovered was legitimate Facebook assistance. Despite submitting an appeal and uploading necessary identification documents, I have yet to receive a response. I sincerely apologize for any misunderstanding and express my frustration at the situation, especially considering my clean record and work history. I remain hopeful for a resolution and appreciate your attention in this matter. Warm regards, [Initials]

Subject: Concern Regarding Hacked Account and Unfair Ban My name is J. S. and I have been permanently banned from Facebook. A post was made under my name on the page "Pissed off women over 50 and pissed off friends of women over 50" by someone claiming to be the page owner. The post, made between July 18th-21st, had IP addresses from unidentifiable individuals in Serbia and the USA. Despite being away from my computer attending a reunion [redacted] miles from home, I was accused of violating FB policies, resulting in my ban from both my personal page and the POW50 page. Despite my appeals to Facebook, I received generic responses stating my violation and permanent ban. I suspect the messages asking for personal information came from hackers who attempted a $6,[redacted] purchase using my Amazon prime card. I have taken steps to secure my accounts. The lack of support from Facebook is disappointing as my identity was compromised. I urge a thorough investigation to reinstate my accounts. Your attention to this matter is appreciated. Thank you, J. S. from Traverse City, Mi.

Hello, I am experiencing an issue with my artist page on Facebook. It was unpublished on June 10th due to an alleged violation of impersonation policies. However, I solely use the page to share my music and updates with my fans, without any intent to impersonate or deceive. Despite my efforts to review my posts for any potential misunderstandings, I could not identify any content that would warrant this action. I also reached out to similar pages with "Aetherial" in their name to rule out any confusion, but they did not report my page. I submitted an appeal on June 11th, yet as of August 16th, I have not received a response. I strongly believe the page's unpublishing was unjust, and I kindly request the restoration of my page to continue connecting with my supporters. Thank you for your attention to this matter. Daniel

Last Wednesday, August 14, [redacted], while I was browsing my Facebook newsfeed, I received a notification stating that my session had expired and prompting me to log in again. I realized my account had been hacked as my password no longer worked when I tried to log back in. To regain access to my account, I followed the instructions provided. The code was supposed to be sent to my Yahoo email, which I no longer have access to as it was deleted due to inactivity. My current phone number and Gmail are linked to my Facebook account, but I cannot find an option to change where the verification code is being sent. I attempted to comply with the options given by Facebook, such as providing a valid ID to confirm ownership of the account, but I haven't received any confirmation or updates on this. I am eager to receive a prompt response regarding this issue. Thank you for your assistance.

I've recently realized that I already created a Facebook account using my hotmail address but have forgotten the password. When trying to make a new account to link with Redbubble and Instagram (both currently active), I discovered it goes against Facebook's policy on Multiple Accounts. I want to delete the account with the hotmail address, but Facebook's pages keep redirecting in circles or do nothing, making it impossible. Unfortunately, Facebook doesn't offer phone support, and the email reply I received contains links to unhelpful pages. Moreover, the email is in an unreadable language, and hotmail/outlook can't translate it into English. Thank you.

Hi, I recently switched to a new iPhone and encountered issues logging into the Instagram app. Despite changing my password, I kept receiving a message asking for an identification code due to an unfamiliar device. After entering the code, I received a confirmation but was unable to access my account. Subsequent login attempts have been unsuccessful, and even reinstalling the app didn't resolve the problem. Currently, I can only log in to Instagram via the web using Facebook for verification. I've tried changing the password several times to no avail. Any advice on how to proceed would be greatly appreciated. Thank you, Julia W. Instagram username: juliaw012

I have two Facebook accounts: one from when I was young, and another one I recently created. I am having trouble accessing the newer account as I keep getting redirected to the old one. I want to log into my current account to view my photos and memories. Despite having all my social media credentials saved on my phone, I am unable to log in. When I attempt to access my current account, it says there is no account associated with that email. My friends can't find my account, and our previous messages indicate that my account was hacked. My old account is linked to [redacted], while the one I am trying to access is under [redacted] Unfortunately, I no longer have access to the old account, making it challenging for me to log into my current one.

I have a business account called Yakyakn linked to my Facebook page under Netreia Carroll. Yakyakn is solely for business and should not be visible to my personal friends. Currently, my personal page displays the business account, which I'd like to separate. Additionally, none of my products listed on my Shopify account are appearing on my Facebook page under Yakyakn. Could you please address these issues promptly? Thank you.

I recently received a notification from Facebook informing me that I am blocked from posting for the next 30 days due to a post that supposedly violates their hate speech policy. I've faced post blocks before, which I accepted as valid, but this time I strongly disagree. I responded to a post where someone questioned if there are women who don't like men performing oral sex on them, to which I replied that some straight women feel that way because men are not good at it, based on what my straight female friends have shared with me. I fail to see how this comment is considered hateful. I am seeking a resolution regarding this matter.

I have submitted my ID twice for verification and received two emails from Facebook. Currently recovering my account, after entering the password, Facebook prompts me to generate a code from the authentication app. I reviewed the link provided on two-factor authentication, but I'm stuck as I can't log in to modify settings. Facebook mentions adding third-party authentication apps or methods if account access is available. I've been attempting account recovery for nearly two weeks. Although I downloaded a third-party app, I can't utilize it without logging in to get the QR code. My mobile number +[redacted]51 is on the account, but I haven't received any codes. Is it possible to get the code on my mobile number instead? Thank you.