Facebook Customer Service Issues

I recently had an account lockout issue that was resolved by your team for which I am grateful. However, I am currently facing problems with Facebook advertising as my ad account got disabled due to a violation that I am unaware of. I need to be able to advertise my page and link it to my Instagram page for promotion. When I regained access to my account, I had to create a new account and business page to set up a new ads manager account. I wish to run ads from my original active account instead. While trying to link my current business page with business manager, I encountered login problems. I am unable to link my business page to Instagram as it shows it's already linked to a different account. I need Facebook to reactivate my original business page ads manager and help unlink the current business page from my Instagram to allow me to connect the correct one for advertising.

I have an account to stay connected with friends and family. Some friends are interested in updates about my business, which I share on a private page. Recently, I was deactivated for spam after posting eight times in a day, yet others post much more frequently without being blocked. I created a second account to keep geographically distant relatives informed about my 9-month-old daughter. However, I was deactivated again after trying to add family members and friends because the system suspected my account was fake. This has been ongoing for weeks, and I am frustrated that I can't share important updates about my daughter with many loved ones.

I recently had a concerning experience on Facebook due to their terms of service. Initially banned for 24 hours and then for three days, with a potential of a seven-day ban or permanent account disablement, I found it related to sharing someone else's hate speech to challenge Facebook's enforcement of their rules. I am puzzled by the inconsistency, given the current political climate and the acceptance of certain language. Despite the situation, I can navigate without Facebook if necessary. If my account is indeed terminated, it will only highlight the platform's hypocrisy. It appears that terms like "w***e" are now as sensitive as racial slurs, prompting me to reconsider my interactions on the platform.

Hello everyone, I am Shakil Islam. I have been using a Yahoo email account ([redacted]) since I signed up for Facebook in [redacted]. In [redacted], I also created a Gmail account ([redacted]) for work purposes and forgot about my Yahoo account. Recently, I set up two-factor authentication on Facebook, but now I forgot my password and can't access the codes sent to my old Yahoo email which I no longer use. Despite trying trusted contacts, I was unable to regain access. Additionally, I received notifications of login attempts from a location in Dhaka on a Windows 10 PC, which I reported as a compromise. I kindly request assistance in recovering my Facebook account as it connects me with important friends. Please communicate with me through my current email [redacted] or the phone number linked to my account. I hope to regain access to my account promptly. Thank you in advance.

My name is Mr. Asutosh Pattanayak, an MBA Finance graduate from the East Coast of India, the world's largest democracy in the state of Odisha. I'm puzzled as to why my Facebook account has been disabled for nine months. I believe it might be due to a video I posted related to NATGEO channel, which I now realize was a mistake. I didn't anticipate the account being disabled for such a long time, and I miss using Facebook. I kindly request Facebook India and facebook.com to re-enable my account promptly. With regards from 1.38 billion Indians, with love from India. My email is [redacted], and my registered mobile is +[redacted]06.

Hello Facebook, I am Itezaz Hasan, and I am experiencing difficulty logging into my account. When attempting to log in, I encountered an issue with two-factor authentication not sending the code to my phone number, "+[redacted]08." Despite multiple attempts, I did not receive the code due to what I believe may be a network problem. After several unsuccessful tries, I received a message the next morning stating, "You're temporarily locked to use this feature." This situation is urgent for me as my Facebook account is linked to my Pubg Mobile Game, where I have invested money. I kindly request assistance in unlocking my account promptly. Thank you for your help.

I am a business owner who is struggling with creating a Facebook account for my business. I made several attempts using different email addresses, but they all got disabled. Initially, I created one account to set up my business page. However, I was advised to create a new one with a different email, leading to the first account being deleted. After multiple attempts to recover my disabled accounts by providing Facebook with various personal documents, I haven't received any response. When I tried to link my business page to Instagram using a new account, it was also disabled. I am feeling frustrated as I desperately need my social media presence for my business, but Facebook lacks customer support for this matter, leaving me helpless as customers inquire about my social account's status.

I have been struggling to access Facebook on my phone because I forgot my password. This is really important for me and my family to stay connected with each other and friends worldwide. It has become a part of my daily life, and it's disheartening when such a vital communication tool suddenly becomes inaccessible. I would greatly appreciate any assistance you can provide to help me regain access to my account with all my contacts and cherished photos intact. Thank you for understanding the significance of this issue for me.

My Facebook account was recently disabled without any explanation. I have two separate accounts - one for personal use with family and friends and another for university studies. I am currently pursuing a Bachelor of Commerce, and I created the university account purely for academic purposes such as study and assessment groups. Despite submitting my identification multiple times, including clear information like my photo, date of birth, and full name with state government logos, my university account remains disabled. I believe I am being unfairly singled out, and I am looking for help to resolve this issue.

I am experiencing difficulty accessing my Facebook account and associated business page once again. Despite trying to reset my password and entering the SMS code requested by the Business Manager, I have not received the code after multiple attempts. Although I submitted a copy of my ID and received an email with a reset link, each time I click on the link, it indicates that it is invalid or broken. Consequently, I had to create a new account and business page, leading to the loss of all my followers and reviews. Furthermore, I am unable to link the new business page to my Instagram because it is still associated with the inaccessible account. Despite my efforts to contact Facebook, I have not received any assistance. I suspect that I may have used the same email and phone number for another account, which is causing confusion. This situation has left me unable to regain access to my original account.

I have forgotten the password for my Facebook account and cannot access the email address linked to it as I don't remember its password either. I do remember the phone number I used on my profile, but the account recovery process doesn't display it, only the inaccessible email. All I have is my account's unique ID ([redacted][redacted]) and the phone number ([redacted] [redacted] [redacted]) set to be visible only to me. I'm struggling to regain access to my account. Any assistance would be appreciated.

Yesterday, my phone, which has the number linked to my Facebook account, was stolen. I am now unable to log into my Facebook account as I am not receiving the login codes on my stolen phone. I attempted to verify my identity by sending a photo of me holding a sign with a code, and although I received a message from Facebook that they would get back to me after reviewing my submission, it has been almost a day with no updates. I even tried submitting a copy of my birth certificate as a government-issued ID, but I have not heard back yet. I urgently need access to my Facebook account as it contains important school-related information. How long does it usually take to regain access? Any assistance would be greatly appreciated. Thank you.

Yesterday, my phone, which I used for my Facebook account, was stolen. Now, I'm struggling to access my account because I can't receive the login codes on my stolen phone. I followed the process of sending a photo of myself holding a sign with a code, and Facebook said they would get back to me after reviewing it. It's been almost a day, and I haven't heard anything. I even tried sending a copy of my birth certificate as a government ID, but still no response. How long does it usually take to regain access to my account? I urgently need to get back into my Facebook account because of important school matters. I received an email with a link and password code, but both are not working. Could someone help me figure out why this is happening?

My phone, which had the number connected to my Facebook account, was stolen recently. I'm attempting to regain access to my Facebook account but cannot receive the login codes on my stolen phone. After sending a photo holding a sign with a code as instructed, I received an email saying my case was under review. It has been almost a day with no updates. I even tried providing my birth certificate as a government-issued ID, but still no response. I urgently need access to my account for important school issues. How much longer until I can regain access? I really need help. :(

Yesterday, my phone, which contained the phone number linked to my Facebook account, was stolen. I've been struggling to access my Facebook account because I can't receive the login codes on my stolen phone. I've attempted the photo verification process where I hold a sign with a code, and after emailing you the required information, I was told I'd be contacted shortly. However, it's been almost a day without any updates. I even tried providing my birth certificate as a government-issued ID, but there has been no response. I urgently need access to my Facebook account as I have vital school matters to attend to on that platform. I'm eager for assistance and hoping to confirm my identity through alternative means. Please get in touch with me promptly.

Hello, I am Sonia, previously using the Facebook name "Sonia Sharma." I no longer have access to the email "[redacted]" that was linked to my Facebook account due to deletion in [redacted]. I recently changed my Facebook password and reset my phone, but now I am unable to log in as the OTP is being sent to the deleted email. I remember the old password and can access my Instagram which is linked to Facebook. Despite trying the suggestions provided by Facebook's help center and adding trusted contacts for recovery, I am still unable to regain access to my Facebook account. Your assistance in resolving this issue is greatly appreciated as my account holds personal information, and losing access is concerning.

Hello, I'm seeking guidance on how to get assistance. My boyfriend's account appears to have been hacked as the password was changed. Despite recently adding a fingerprint to the account, we suspect foul play. The associated email address no longer exists, and the phone number is inactive. He values the content in his Messenger and Facebook groups. My father suggested reaching out on behalf of my boyfriend to explore options for recovering the account. He now has a new email address available for contact. Any assistance would be greatly appreciated as he is quite distressed. Thank you.

My previous employer, whom I believe is engaging in fraudulent activities, falsely reported my personal and business pages on Facebook for inappropriate content. I rely on these pages for my two businesses, and there is important information stored there that I do not have elsewhere. Despite my efforts to prove my innocence by submitting my identification documents, I have not received any response. I suspect my boss is retaliating against me for calling out his scams after he defrauded me of $[redacted]. I urgently need access to my business pages to continue supporting my family. Please review my pages and profile to confirm there is no explicit content, as I believe this situation has been unfair and biased against me.

I am concerned about a former classmate, Julie Ferguson, who is facing severe cyberbullying and threats from Nannie Heflan, the girlfriend of her estranged husband. Despite not being close to any of them, it's evident that Julie is in distress. I, Catherine, want to report this cyberbullying and wish to remain anonymous. I am married to Viktor and we reside in Noginsk. Please help protect Julie from this situation. Your assistance is greatly appreciated. Thank you. Sincerely, Catherine.

Hello, my name is Ali Daneshvar. I have been using my email [redacted] for my Facebook and Instagram accounts for many years without any issues, but recently when I tried to create a new Facebook account for my second email [redacted] to promote my second Instagram page for business purposes, I encountered a problem. Despite trying to pass the security check by submitting a selfie and documents about myself, the new account got disabled. This issue also extends to my company's Facebook page as I am unable to promote it effectively. I would appreciate any assistance in recovering my email accounts so I can retry the process with the necessary documentation. I am willing to comply with Facebook's requirements and regulations. Here are my email addresses again: [redacted] and [redacted] Thank you for your help.