Hello my name is Marie. I have * Facebook accounts open but only using one . I currentl...

GetHuman3394690's Recover Hacked Account issue with Facebook from August 2019

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Before contacting them, items GetHuman3394690 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3394690's own words
Hello my name is Marie. I have * Facebook accounts open but only using one . I currently use one "Marie Ramirez" and noticed one of the other * accounts is being hacked by someone who is sending bad messages to friends and family. I approached from my messenger to them and they threatened to kill me if I don't send them money from cash app. The phone number associated to that account I don't have anymore and I can't seem to get on it. please help me get it back or deleted . Please

GetHuman3394690 did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman3394690
Aug 9th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 599920 others
0 customers following this


GetHuman3394690 started working on this issue
Aug 9th, 2019 1:18am