I was on Facebook on my Android which I'm always logged into and it said session timed...
GetHuman3239148's Recover Hacked Account issue with Facebook from July 2019
Help with my Facebook issue
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Before contacting them, items GetHuman3239148 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3239148's own words
I was on Facebook on my Android which I'm always logged into and it said session timed out. I went and tried to log back in and it wouldn't take my password. I tried to go through the steps to change my password but every link or code they sent was invalid. These were sent to my email registered to Facebook. I clicked the option that I thought my account was hacked and Facebook hid my account until I went through the steps to recover my account. I submitted my photo ID and they received it and sent me a link which was also invalid. Verified picture of friends and got them all right and when I clicked on the link it was unavailable at this time try again later. Now it is sending the codes to a unknown email. I can't find my account by my email it was registered under. I can't lose this Facebook! Please help me!!!
GetHuman3239148 did not yet indicate what Facebook should do to make this right.
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GetHuman3239148 indicated the issue is not fixed yet.
Jul 14th, 2019 12:01am
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