I got logged out of Facebook, and once I tried to log back in Facebook continued to tel...

GetHuman-sara_fet's Can't Receive Code to Reset issue with Facebook from July 2019

Help with my Facebook issue
First: share to improve GetHuman-sara_fet's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sara_fet may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-sara_fet's own words
I got logged out of Facebook, and once I tried to log back in Facebook continued to tell me I was entering the wrong passcode. So I then tried to reset the password but the email connected to my Facebook account has been inactive for a while. So unable to reset my password due to an inactive email address I proceeded to follow Facebook's instructions to then connect an active email to the account, in which they asked for my drivers' license for verification. I then received an email from Facebook through the active email account stating my identity is confirmed. Proceeding to follow steps the email asked me to click the link, reset my password, and my account should be connected to the new email and password, but instead, when I click the link it tells me "Too many code attempts, try again later". I have yet to get past this stage. I retried the whole process to only end up on the same page. I have gone to my settings and deleted an cookies that might have been perventing me to access the page but still no luck. Help

GetHuman-sara_fet did not yet indicate what Facebook should do to make this right.

How GetHuman-sara_fet fixed the problem

We are waiting for GetHuman-sara_fet to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Can't Receive Code to Reset issue
Reported by GetHuman-sara_fet
Jul 12th, 2019 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 554996 others
0 customers following this


GetHuman-sara_fet started working on this issue
Jul 12th, 2019 7:49pm