I got logged out of Facebook, and once I tried to log back in Facebook continued to tel...

GetHuman-sara_fet's Can't Receive Code to Reset issue with Facebook from July 2019

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The issue in GetHuman-sara_fet's own words
I got logged out of Facebook, and once I tried to log back in Facebook continued to tell me I was entering the wrong passcode. So I then tried to reset the password but the email connected to my Facebook account has been inactive for a while. So unable to reset my password due to an inactive email address I proceeded to follow Facebook's instructions to then connect an active email to the account, in which they asked for my drivers' license for verification. I then received an email from Facebook through the active email account stating my identity is confirmed. Proceeding to follow steps the email asked me to click the link, reset my password, and my account should be connected to the new email and password, but instead, when I click the link it tells me "Too many code attempts, try again later". I have yet to get past this stage. I retried the whole process to only end up on the same page. I have gone to my settings and deleted an cookies that might have been perventing me to access the page but still no luck. Help

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman-sara_fet
Jul 12th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 554996 others
0 customers following this

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GetHuman-sara_fet started working on this issue
Jul 12th, 2019 7:49pm