Somehow my Facebook was signed out of and I cannot remember my password. My telephone n...

GetHuman3097511's customer service issue with Facebook from June 2019

Help with my Facebook issue
First: share to improve GetHuman3097511's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3097511 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman3097511's own words
Somehow my Facebook was signed out of and I cannot remember my password. My telephone number that I first had associated with my account I took off and put it on my daughter's account which I no longer use. So I cannot access my Facebook account through my cell phone number. Also, I cannot remember the password to my email that is associated with my Facebook account. I'm getting very frustrated over this matter I should be able to have other questions that I can answer to regain access to my Facebook account. I have had this Facebook for over nine and a half years, it has very sentimental pictures and things that I do not want to lose. There has to be something else that I can do to be able to get back into my Facebook. Can someone please help me get into my Facebook without having to pay someone to chat and fix the problem. So if I paid to chat with someone, an expert, and they are not able to fix the problem then I am losing money and I really do not have the money to pay someone to just access my Facebook. I would really appreciate, truly appreciate if someone could please help me get into my Facebook account. My email is *****@***.com. My previous email that's associated with my Facebook, that I can't get into is *****@***.com... I can also give you personal information about myself that is on my Facebook if that will help me regain access to my account.**Thank you,*Kira Rose Harmon

GetHuman3097511 did not yet indicate what Facebook should do to make this right.

How GetHuman3097511 fixed the problem

We are waiting for GetHuman3097511 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman3097511
Jun 17th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 523292 others
0 customers following this

Timeline

GetHuman3097511 started working on this issue
Jun 17th, 2019 3:41am